TERMS AND CONDITIONS

Last Updated: April 2026

These Terms and Conditions govern your use of the website www.smartexpos.in and your interactions with Smart Expos & Fairs India Pvt Ltd ('Smart Expos', 'we', 'us', or 'our'). By accessing this website or submitting your details through any form on this website, you agree to these Terms and Conditions.

1. About Us

Smart Expos & Fairs India Pvt Ltd is a company registered in India, engaged in the organization of B2B trade exhibitions and industrial fairs in India and internationally. Our registered office is at: No. 116, Manickam Lane, Mount Road, Guindy, Chennai, Tamil Nadu - 600032, India.

2. Use of This Website

  • This website is intended for business professionals, exhibitors, visitors, and trade partners interested in our exhibitions.
  • You agree not to misuse this website or attempt to access it in any unauthorized manner.
  • All content on this website — including text, images, logos, and exhibition information — is the property of Smart Expos & Fairs India Pvt Ltd and may not be reproduced without written permission.

3. Communications Consent

By submitting your name, phone number, or email address through any form on this website — including the Contact Us form, Visitor Registration forms, Exhibitor enquiry forms, and any exhibition-specific forms — you expressly consent to receive the following types of communications from Smart Expos & Fairs India Pvt Ltd:

  • Exhibition invitations, event announcements, and show updates
  • Visitor confirmation messages and QR-code visitor passes
  • Exhibitor promotional offers and booking information
  • Post-event follow-ups and industry newsletters

These communications may be sent via:

  • Email
  • SMS (Short Message Service)
  • WhatsApp (via WhatsApp Business API)
  • RCS (Rich Communication Services)

Message frequency: You may receive up to 6 messages per month per active campaign. Frequency may increase during active exhibition periods (typically 2–4 weeks before each show).

4. How to Opt Out

  • Reply STOP to any SMS or RCS message
  • Click Unsubscribe in any email
  • Email: office@smartexpos.in (Subject: UNSUBSCRIBE)
  • WhatsApp: Send STOP to the sender number

Opt-out requests will be processed within 7 working days. Transactional messages (such as confirmed visitor passes) may still be sent after opt-out if required.

5. Data Collection and Use

When you submit your details, we collect your name, phone number, email address, company name, designation, and city. This data is used to:

  • Send exhibition-related communications
  • Maintain internal CRM records
  • Improve services

We do not sell or rent your data. Refer to our Privacy Policy at www.smartexpos.in/privacy-policy

6. Exhibition Information

All exhibition details are subject to change. We reserve the right to modify, postpone, or cancel events with reasonable communication to participants.

7. Limitation of Liability

Smart Expos & Fairs India Pvt Ltd is not liable for any loss arising from use of this website. Information is provided for general guidance only.

8. Governing Law

These Terms are governed by the laws of India including the Information Technology Act, 2000 and applicable regulations. Jurisdiction: Chennai, Tamil Nadu.

9. Grievance Officer

Name: B. Swaminathan
Designation: Managing Director
Company: Smart Expos & Fairs India Pvt Ltd
Email: office@smartexpos.in
Phone: +91 99529 66152
Address: No. 116, Manickam Lane, Mount Road, Guindy, Chennai - 600032
Response Time: Within 30 days of receipt

10. Changes to These Terms

We may update these Terms from time to time. Continued use of the website constitutes acceptance of updated terms.

11. Contact Us

Smart Expos & Fairs India Pvt Ltd
No. 116, Manickam Lane, Mount Road, Guindy, Chennai, Tamil Nadu - 600032
Email: office@smartexpos.in
Phone: +91 99529 66152 / +91 72000 99049